KORTING genuine parts catalogue

We care about your order being delivered quickly, safely and with maximum convenience. In this article you will find all the necessary information about delivery methods, terms, cost and other important details related to receiving your order.

Delivery methods

• Courier delivery

We offer delivery of your order directly to your home or office. Our couriers will contact you before leaving to agree on a convenient delivery time.

• Pickup from a pick-up point

You can pick up your order yourself from one of our pick-up points. The addresses and opening hours of the pick-up points are listed on the website.

• Delivery across Russia

For customers from other regions of Russia, we organize delivery through trusted transport companies such as SDEK, Boxberry, Russian Post and others. Delivery times and costs depend on the selected company and the remoteness of your region.

Delivery times

• In Krasnodar: 1–2 business days after placing the order.
• In Russia: from 3 to 10 business days depending on the region and the selected transport company.

Please note that delivery times may increase if the product is out of stock. We will notify you of such situations in advance and offer alternative options.

Delivery costs

• In Krasnodar: Delivery is free. For orders of lesser amount, the shipping cost is [specify cost].
• In Russia: Shipping cost is calculated individually depending on the weight, dimensions of the order and the remoteness of your region.

Order tracking

After sending the order, you will receive a tracking number for tracking. You can check the delivery status on the transport company's website or contact our support team.

Terms of receiving an order

1. Upon receipt of the order, check the integrity of the packaging and the compliance of the goods with your order.
2. If you chose to pay upon receipt, prepare the required amount in cash or check the possibility of paying by card.
3. If you find damage or discrepancy between the order, contact us to resolve the issue.

Questions and support

If you have any questions about delivery or want to clarify details, our support team is always ready to help. Contact us by phone, email or via online chat on the website.

We value your trust and do everything possible to ensure that your order is delivered on time and in full safety!

We strive to make the shopping process in our online store as convenient and safe as possible for our customers. In this article, you will find detailed information about available payment methods, payment processing times, and other important points related to order payment.

Available payment methods

• Online payment by bank card

You can pay for your order using a Visa, Mastercard, or Mir bank card. We use modern data encryption systems to ensure the security of your payments. After confirming your order, you will be redirected to a secure payment gateway page where you will need to enter your card details.

• Payment via e-wallets

For your convenience, we support payment via popular electronic payment systems such as Yandex.Money, Qiwi, WebMoney and others.

• Bank transfer

If you prefer to pay for your order via bank, we will provide you with all the necessary details for the transfer. Please note that bank payments may take several business days to process.

• Payment upon receipt (cash on delivery)

For customers who want to make sure of the quality of the goods before paying, the cash on delivery option is available. You pay for the order upon receipt at the pick-up point or to the courier. Please note that an additional fee may be charged when choosing this payment method.

How the payment process works

1. You select the product and place an order on the website.
2. After confirming the order, you select a convenient payment method.
3. If you pay online, you will be redirected to the payment gateway page to complete the transaction.
4. After successful payment, you will receive a notification by email or SMS.

Payment security

We guarantee complete confidentiality of your payment data. All transactions are protected by modern encryption protocols, and our partners - payment systems - comply with international PCI DSS security standards.

Refunds

If for any reason you need to return the product, we will refund the funds to your account within 5-10 business days after processing the request. Please see our return policy for more information.

Questions and Support

If you have any difficulties with payment or would like to clarify details, our customer service is always ready to help. Contact us by phone, email or via online chat on the site.

We value your trust and do our utmost to make your shopping experience in our online store pleasant and comfortable!

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